Returns & Exchanges

At LOVETC, we want you to be completely satisfied with your beauty experience. If you are not happy with your purchase, we offer a 30-day window for returns and exchanges on all eligible products.

Return Process

• 1.
  Initiate Your Request

  Log into your LOVETC account or visit our returns portal with your order number and email address to start the process.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring that all seals and protective boxes are intact to qualify for a full refund.

• 3.
  Ship It Back

  Print your prepaid shipping label from our portal and drop the package off at any authorized carrier location.

• 4.
  Receive Refund or Exchange

  Once our team inspects the returned items, we will process your refund to the original payment method or ship out your requested exchange within 5-7 business days.